Privacy Policy
At iConsent, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information.
Last updated:This Privacy Policy applies to the iConsent website, platform and related services. By using our services, you agree to the collection and use of information in accordance with this policy.
Introduction
iConsent is designed to support privacy operations, consent management, data discovery, classification, RoPA and related governance workflows. This Privacy Policy explains how information may be collected, used, shared, retained and protected when individuals interact with our website, services or related digital experiences.
The final policy should clearly identify the legal entity acting as the relevant Data Fiduciary, controller or equivalent role for each processing context.
Information We Collect
We may collect the following types of information:
- Personal information (name, email, phone number, organisation details)
- Account and usage information (login data, activity logs, preferences)
- Technical information (IP address, device type, browser, cookies)
- Information provided by your organisation (e.g. data processing activities, consent records)
How We Use Information
We use the information we collect to:
- Provide, operate and improve our products and services
- Manage accounts and customer support
- Comply with legal and regulatory requirements
- Send important updates and notifications
- Analyse usage and improve user experience
- Ensure the security and integrity of our platform
Legal Basis for Processing
We process personal data based on:
- Your consent
- The necessity to provide and operate our services
- Compliance with legal obligations under the DPDP Act and other applicable laws
- Our legitimate interests, such as improving security and product functionality
Sharing of Information
We do not sell your personal data. We may share information with:
- Service providers and partners who support our operations
- Legal and regulatory authorities when required
- Business transfers in the event of a merger, acquisition or restructuring
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including to comply with legal, regulatory and contractual obligations.
Your Rights
Depending on applicable laws, you may have the right to:
- Access and obtain a copy of your personal data
- Correct or update inaccurate data
- Request deletion of your data
- Restrict or object to certain processing activities
- Withdraw consent where applicable
Cookies
We use cookies and similar technologies to improve your experience, analyse usage and support marketing efforts. You can manage your cookie preferences through your browser settings.
Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction.
International Transfers
Your information may be processed and stored in countries outside India. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: